Before you submit

• Share only a brief summary at this stage.
• Do not upload or send detailed medical records until a coordinator confirms a suitable secure channel.
• Availability, timing and pricing are confirmed only after assessment.

Privacy: Your information is used to respond to the inquiry and assess service feasibility. Please review our Privacy Policy.

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Frequently Asked Questions

Is Wintour Health a hospital?

No. We are an independent medical coordination and patient support service. Medical care is provided by independent hospitals and licensed physicians.

What fees does Wintour Health charge?

We charge service fees only. Medical fees are charged directly by medical institutions. For a small number of health screening and wellness packages, the package price includes the screening and wellness program fees, which we collect on your behalf.

How is the service fee charged?

The service fee amount will be shown during the proposal stage. If you find it suitable, we will then confirm the plan, sign a contract, and collect a deposit. If the service is cancelled due to special circumstances, a proportional refund will be provided according to the specific situation.

What records should I provide?

Reports, imaging, pathology, medication lists and treatment history may be requested after initial review through an agreed channel.

How long does coordination take?

Timing depends on the hospital, department, physician schedule and completeness of records.

Do you provide diagnosis online?

No. Website information and coordination services do not replace diagnosis or treatment by a licensed physician.